Toll free 877-208-7888 | (203)877-3888                 |  Aviation Safety |  About QIT | 
Sample Case Study

  Corrective Action Software Global Corrective Action

  Complaints Management Software Complaints Management

  Complaints Management Software Global Supplier Quality

  Supplier Quality Management Software Aviation Safety Audit

  Supplier Quality Management Software Safety Management

  Supplier Quality Management Software Small Business Solution
Services

  Corrective Action, Quality Assurance, Complaints Management and Supplier Quality Management Software Selection Guideline

  Corrective Action, Quality Assurance, Complaints Management and Supplier Quality Management Software Program Tutorial

  Corrective Action, Quality Assurance, Complaints Management and Supplier Quality Management Software Hosting Service

 

Featured Clients

Corrective Action, Complaints Management and Supplier Quality Software

Sample Case Study

Global Corrective Action Management System

 

Overview

 

A major producer of electronics and computer accessories, is currently deploying QIT's Web Premier Edition CAPA System to over 130 manufacturers and vendors around the globe.

 

The company has several facilities located in the US, UK, and Australia. Many of their suppliers are located in the following countries: US, China Mainland, Taiwan, Hong Kong, Malaysia, India and other areas around the world.

 

Major Issues

 

Prior to employing QIT Corrective Action Management System, the company had been using an older MS Access based CAR system which entailed very long paper trails, prolonged communications and an inconsistent process flow.

 

Solutions and New Business Process

 

By employing QIT's system, those problems have now been eradicated. With the combination of hosting the program on QIT's secured server and a strong communication relationship between our two companies, the program was up and running in just two months with all of the company's required program modifications.

 

The company also hosted CAPA training sessions in Shenzhen, China and in the US that were conducted by QIT Senior Consultants. More than 100+ suppliers plus numerous the company employees participated in three-day training events. These training sessions were focused on teaching basic CAPA knowledge and proper use of QIT's CAPA system to help the company corp achieve their objectives. After successful completion of the training, The company has since rolled out the completed program world-wide.

 

The specific results:

  • Step 1 - Implement the Program and Train the User

    • Deployed a next-generation CAPA system incorporating the company's specific modifications at an affordable cost.

    • Implemented a world-wide project bringing together their US, UK, and China affiliates, and more than 120 suppliers done in as little as 3 months from their initial contact with QIT.

    • No headcount increase was needed to facilitate and maintain the program.

  • Step 2 - Collect Data and Issue CAR

    • users can now issue CARs to suppliers or internal departments from different locations

    • Cultivated a collaborative quality culture.

  •  Step 3 - Resolve the Problem

    • Local plants and OEM suppliers can retrieve CAR info and send corrective action right into a centralized database without emails back and forth

  • Step 4 - Review the Result

    • Purchasing, Quality and Supplier Management Departments from around the world to share real-time information online.

    • Most CARs can now be closed within 5 days compared to the 30+ days under their old system.

Sample Reports:

 

Try the Online Demo