Resources

Using Information Technology to Support Knowledge Management

APQC's (American Productivity & Quality Center)  guidelines on using Information Technology to support knowledge management,  based on a study of 27 companies.

Managing Knowledge, Even in Bad Times
Why companies like Cisco, Ford, and the World Bank continue to make Knowledge Management a priority in a slow economy, and how they are doing it.

Seven Principles for Cultivating Communities of Practice
Article from Harvard Business School

Broderbund Builds Strong 'Case' for Internal, External Knowledge Sharing

A Case Study from APQC (American Productivity & Quality Center)

Other Links