What is a Quality Information
System?
A Quality Information System is a computer based information
system that concentrates on reporting quality performance,
driving problem solving, and providing smart suggestions
to prevent quality problems from occurring.
Details...
Potential clients/users are small to mid-size manufacturers
(such as household appliance manufacturers), and service
providers (such as insurance companies).
What does a Quality Information
System do?
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Collect data to reflect quality performance and define
key improvement opportunities.
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Store historical data to monitor the trend of quality
performance over time.
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Identify key cost drivers and key problems.
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Drive corrective actions and confirm cost savings.
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Establish a knowledge base of product failure modes
and root causes, and provide smart suggestions for new
products.
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Enforce based-on-the-fact quality attitude and problem
solving techniques.
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Drive continuous improvements.
Recommendation: QIT's
Production
Quality Management System with Six Sigma Measurements
Sample Case
This is a real project that saved several million
dollars in-warranty returns every year for a
manufacturer. An effective communication channel was
established between the headquarters and the local
facilities in Mexico and China. The approach can be
easily adapted to service industry firms.
Details...
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